Case Study: Chilli Tuk Tuk

Multi award winning Indian takeaway Chilli Tuk Tuk first opened in 2015 to serve up authentic Indian food to hungry North Londoners. The owner, Deepak, travelled across India working visiting local chefs to learn how to make ‘real’ Indian food that remains true to its origin. The dishes are unique and full of flavour, from traditional Indian dishes to creative adaptations on the most iconic dishes such as Chicken Tikka Masala and Lamb Rogan Josh. Don’t just take their word for it, the restaurant was also previously awarded the Best Restaurant in London at the Just Eat Takeaway Awards.

“We are passionate about offering authentic Indian cuisine that is made with fresh ingredients and full of flavour. Our customers can really taste the difference and value the ‘real’ Indian experience that they get when they order from us,” says Deepak.

Just Eat has been working alongside Chilli Tuk Tuk since it opened in 2015 and offered support especially during and after the pandemic.

“We really do feel that our relationship with Just Eat is a valued partnership. We’ve found that with some companies you just feel like one of thousands, however over the years we’ve built a strong relationship with Just Eat which means that they’re very personally responsive to our requests and open to helping with any challenges we face as a business.

“The best thing about being on Just Eat, other than the relationship we have with them, is the association with such a large brand and world famous marketing. Customers trust Just Eat and therefore are more likely to order from us. They also give you tips and tricks on how to maximise promotions via their platform and boost sales by making yourself more prominent.

“We’re currently expanding our business to serve the catering needs for businesses; this is going well as it’s allowed us to adapt to current market conditions and meet the growing demand for businesses to offer more diverse and tasty lunch time for their employees. We appreciate the support of Just Eat on our takeaway service as we focus on expanding our business in other areas.”